Contact Us

We’re happy to help with anything related to the catalog — choosing a set, piece counts, or building ideas.

Store questions

We normally reply within one business day.

Orders, shipping & returns

Payments, delivery and returns are handled by our authorised fulfilment partner under its standard buyer-protection policies. For an existing order, use the order-management link in your confirmation email — it is the fastest way to resolve order issues, and support is available 24/7.

Wholesale & press

For business enquiries about the LINCOLN LOGS brand, please contact the manufacturer, Basic Fun, Inc., via their official channels.